![]() ![]() All the other stores If they gave a time they respected my time and promptly helped me. They were courteous here but that was it. I have been to other stores including Schaumburg and Deer Park. As I wait for the new phone I search and find that Apple has a Quality Program meaning the phone should have been switched out at no cost due to the risk of fire. At the end I was informed that my battery was swelling and needed a new phone for the price of the battery. Again, Im injured so Taking said walk is difficult. I was told Naperville is a very historic town, take a walk and look around. I expressed my frustration again to no avail. I was told that my phone had yet to be looked at. ![]() I am not from the area so I walk down to the fantastic coffee shop again, wait my TWO hours and return to the store. They do not offer any water or coffee, nor did I see a bathroom. This store does not have any accommodations for people with any sort of injury (which I have), the chairs are bar stools to say the least, and there is no other place to sit unless you are a child. I was informed that my phone would be Put in line. Again, I scheduled an appointment to avoid this. Apple tech determined I needed a new battery, and that the wait time was TWO hours. Nope, he had to run another diagnostic test. This is why I had a scheduled appointment. I explained that diagnostics have been ran and it was determined that my IPhone needed a new battery. After sitting in a very uncomfortable chair for 25 minutes, I was approached. ![]() I was asked to Grab a cup of coffee down the street and then come check in. I arrived early (25 minutes) and was told I could not check in early. Ridiculous amount of time spent at this store even with an appointment. ![]()
0 Comments
Leave a Reply. |